Technical Support & Contact Us
- How do I submit a customer support ticket/request?
- How do I contact WellnessFX?
- How do I print my lab results?
- How do I reprint my lab order?
- How do I manually upload my lab results?
- How do I reset my password? (mobile)
- How can I see all of my lab results and risk ranges?
- Watch a webinar on specific biomarkers
- Take a Tour of Your Profile!
Account & Packages
- How do I get started?
- Can I create an account if WellnessFX is unavailable in my state?
- Do I have to use my real name on my WellnessFX account?
- How do I edit my account information?
- What is my email address used for?
- How do I reset my password?
- Does my lab form expire?
- Can I Order a Custom Package?
- What biomarkers are included in each panel?
- Does the lab need my health insurance information?
- How old do I have to be to use WellnessFX?
- In which states can I purchase a package?
- Upload past lab records to your account.
Blood Draw
- Is WellnessFX Available Where I Live?
- Do I Have to Make an Appointment for my Blood Draw?
- How do I make an appointment for my blood draw?
- How do I prepare for my blood draw?
- Do I need to fast before my blood test?
- Where will I have my blood drawn?
- Do I need to stop taking my supplements or medications before the test?
- Is it safe to complete a blood test while pregnant?
- If I bought multiple packages, how do I get the lab order I want to use first?
- Is there an additional fee for the blood draw?
- Is WellnessFX Covered by Insurance?
- How do I use HSA/FSA benefits to pay for WellnessFX?